FAMUYIWA OMOLARA BUKOLA
IT Support & Verification Professional
AJAH, NG.About
Highly adaptable and results-oriented IT Support and Verification Professional with a proven track record of maintaining operational efficiency and ensuring data integrity. Adept at diagnosing and resolving technical issues, streamlining reporting processes, and providing comprehensive user support. Leverages strong communication, analytical, and leadership skills to drive corporate goals and enhance decision-making in dynamic environments.
Work
HIGHBEE ENTERTAINMENT
|Verification Officer
Lekki, Lagos State, Nigeria
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Summary
Managed verification processes and provided comprehensive IT support, ensuring operational efficiency and data integrity for HIGHBEE ENTERTAINMENT.
Highlights
Streamlined user support by accurately documenting and escalating computer-related complaints, enhancing issue resolution efficiency.
Prepared detailed maintenance and inventory stock reports, optimizing resource allocation and contributing to operational cost management.
Facilitated seamless installation and configuration of application software for end-users, improving system functionality and user productivity.
Diagnosed and resolved office LAN failures, minimizing downtime and ensuring continuous network availability for critical business operations.
Provided proactive monitoring and maintenance of office technology, responding to user requests for help to sustain system performance and user satisfaction.
NCAA (NIGERIA CIVIL AVIATION AUTHORITY)
|IT Officer
Ikeja, Lagos State, Nigeria
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Summary
Provided essential IT support and managed system operations at NCAA, contributing to the smooth functioning of critical aviation infrastructure.
Highlights
Supported daily IT operations, ensuring system uptime and efficient technology utilization for staff within a critical regulatory environment.
Assisted with basic hardware and software troubleshooting, resolving user issues to maintain productivity and operational continuity.
Contributed to the maintenance of IT infrastructure, supporting smooth data flow and connectivity for essential services.
Provided technical assistance to users, enhancing their understanding and effective use of IT resources and applications.
Education
The Federal Polytechnic, Ilaro Ogun State
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HND (Higher National Diploma)
Computer Science
Grade: Upper Credit
Osun State Polytechnic, Iree Osun State
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OND (Ordinary National Diploma)
Computer Science
Grade: Upper Credit
Everton Int'l School, Abule - Egba Lagos State
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GCE
General Certificate Examination
Languages
English
Certificates
General Certificate Examination (GCE)
Issued By
Everton Int'l School
First School Leaving Certificate (FSLC)
Issued By
Primary School
Skills
Software & Applications
Microsoft Excel, Microsoft Word, PowerPoint, Application Software Installation, Troubleshooting.
IT Support & Operations
LAN Troubleshooting, Network Monitoring, Office Technology Maintenance, User Support, Help Desk Management, Inventory Management, Maintenance Reporting.
Core Competencies
Communication, Analytical Skills, Leadership, People Management, Interpersonal Skills, Time Management, Adaptability, Problem-Solving, Trainable, Enthusiastic.
Interests
Leisure & Personal Development
Reading, Driving, Meeting People, Traveling, Listening to Music.
References
Mrs. Olowolaju Modupe
HIC Couture, Ogba, Lagos | Tel: 0909-1975945
Mr. Shina Samuel
Ukiri & Lijadu, V/I, Lagos | Tel: 0802-6909349